Privacy policy.

Effective Date: January 1st, 2025

Surtreat ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.surtreat.com] (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you provide directly, such as:

  • Name

  • Email address

  • Phone number

b. Non-Personal Information

Automatically collected information, including:

  • IP address

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on the Site

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.

  • Process transactions and send order confirmations.

  • Respond to your inquiries and provide customer support.

  • Send updates, promotions, and marketing communications (with your consent).

  • Analyze website usage and improve user experience.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors assisting us with operations (e.g., payment processing, email services, hosting).

  • Legal Obligations: Authorities or regulators when required by law or to protect our legal rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.

  • Remember your preferences.

  • Analyze site traffic and performance.

You can adjust your cookie preferences through your browser settings. Disabling cookies may impact your experience on the Site.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of receiving promotional emails by clicking the "unsubscribe" link.

  • Restrict or object to certain data processing activities.

To exercise these rights, please contact us at [your email address].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from them. If we discover we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated "Effective Date." Please review it regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ww.surtreat.com

This Privacy Policy reflects our commitment to safeguarding your personal information. Thank you for trusting Surtreat.